MyZaka is a widely used payment method in Botswana that enables consumers and businesses to move money securely through local payment infrastructure.

How do businesses accept MyZaka payments?

Businesses can accept MyZaka through Echo Money using a single integration. This allows companies to collect payments, process payouts, and manage settlement without building direct connections to local banks, payment providers, or market-specific infrastructure.

Which countries support MyZaka?

MyZaka is primarily used in Botswana, though availability may depend on local regulations, banking connectivity, and payment corridor support. Echo Money helps businesses access MyZaka and 215+ other local payment methods through a unified platform.

What industries commonly use MyZaka?

MyZaka is commonly used by e-commerce businesses, marketplaces, SaaS platforms, gaming companies, travel providers, fintechs, and global merchants. Businesses choose MyZaka to improve payment acceptance rates, reduce checkout friction, and offer a more localized payment experience in Botswana.

Why should businesses offer MyZaka?

Customers are more likely to complete a transaction when they can pay using a payment method they already know and trust. By offering MyZaka, businesses can improve conversion rates, increase payment success rates, reduce payment friction, and reach more customers in Botswana. Through Echo Money, businesses can enable MyZaka alongside 215+ local payment methods through a single integration.

Does Echo Money support refunds or recurring payments for MyZaka?

Support for refunds, partial refunds, recurring payments, and subscription billing depends on the capabilities of MyZaka and local payment infrastructure. Echo Money provides the tools needed to manage these workflows where supported by the payment method.

Yes. MyZaka operates through regulated payment infrastructure and includes security measures designed to protect both businesses and customers. Echo Money further supports secure transactions through compliance controls, KYC and KYB verification, transaction monitoring, and risk management processes.

All payment methods

Accept Payments via MyZaka with Echo Money

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Enable customers to pay using MyZaka, one of the most trusted payment methods in Botswana.

Accept payments through a single API, settle globally, and access local payment rails without building market-specific infrastructure.

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Summary

About MyZaka

MyZaka is Mascom's mobile money service in Botswana, used by more than 350,000 customers to send money, pay bills, and buy airtime directly from their phones.

It holds an estimated 11% of Botswana's mobile money market, positioning it as the country's second most popular service behind Orange Money. MyZaka offers free registration, a Card-to-Wallet feature linked with Absa and Standard Chartered, and instant micro-loans through a partnership with Letshego, giving customers quick access to short-term credit. Regulated by the Bank of Botswana under the Electronic Payments Services Regulation, MyZaka is a secure alternative to cash for urban and rural consumers alike. Through Echo Money, businesses can accept MyZaka payments seamlessly, manage settlements, and reconcile transactions across Botswana without building local payment infrastructure themselves.

At a glance

Payment method snapshot

Payment Method: MyZaka

Country: 🇧🇼 Botswana

Currency: BWP

Payment Type: Mobile Money

Consumer Reach: 350,000+ users

Settlement Speed Real-time, via USSD (*167#) and Mascom Online

Refund Support Yes

Recurring Payments Supported

Chargebacks Applicable

Integration Single API

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How it works

Start Accepting MyZaka in minutes.

Integrate with Echo Money. Connect to Echo Money through a single API and gain access to 215+ local payment methods including MyZaka, global payment rails, and stablecoin infrastructure.

Enable MyZaka. Activate MyZaka for your business and configure how you want to collect, send, or settle payments in Botswana without managing multiple local providers.

Start Accepting and Sending Payments. Your customers can immediately begin paying through MyZaka via a fully white-labelled experience, while you collect funds, process payouts, and move money seamlessly.

Scale with Built-In Compliance. Echo Money handles compliance requirements, including KYC, KYB, transaction monitoring, and payment operations, helping your business expand into Botswana without the complexity of managing local payment infrastructure.

Benefits for Businesses
Accepting MyZaka in Botswana

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Increase Conversion Rates with a Familiar Checkout Experience

Customers in Botswana are more likely to complete a purchase when they see payment methods they already know and trust. By offering MyZaka through Echo Money, businesses can create a more localized payment experience, reduce friction during the payment journey, and improve overall conversion rates.

Improve Payment Success Rates

Many local payment methods, including MyZaka, are deeply integrated into the financial ecosystem of Botswana. As a result, they can deliver higher payment acceptance rates compared to international cards that may face issuer declines, authentication issues, or cross-border restrictions.

Reach More Customers in Botswana

Not every customer in Botswana prefers to pay with a credit card. Depending on the market, consumers may rely on local bank transfers, digital wallets, QR payments, or domestic payment networks. By supporting MyZaka, businesses can access a broader customer base and provide payment options that align with local preferences and purchasing behaviour.

Reduce Cross-Border Complexity

Expanding into Botswana often requires businesses to navigate local banking infrastructure, payment providers, and settlement processes. Echo Money simplifies this by enabling businesses to accept MyZaka through a single integration, removing the need to manage multiple local payment partners while still delivering a localized payment experience.

Build Trust with Local Customers

Trust plays a major role in online payments. Customers are often more comfortable completing a transaction when they recognize the payment method being offered. Because MyZaka is widely used in Botswana, displaying it at checkout can help strengthen customer confidence, reduce hesitation, and create a more familiar payment experience.

Future-Proof Your Payment Strategy

Payment preferences evolve over time, but businesses that offer locally preferred payment methods are often better positioned to adapt to changing customer expectations. By supporting MyZaka through Echo Money, companies can build a payment stack that combines local payment acceptance, global reach, and modern settlement infrastructure.

Who uses MyZaka in Botswana?

Businesses across industries use MyZaka to offer a more localized payment experience and improve payment performance in Botswana.

E-commerce Platforms use MyZaka to increase checkout conversion rates and reduce payment friction.

Marketplaces rely on MyZaka to collect payments from buyers while supporting efficient seller payouts.

Gaming & Digital Businesses leverage MyZaka to improve payment acceptance rates and support seamless in-app purchases.

Travel, Fintech, and Global Merchants use MyZaka to collect local payments in Botswana without building country-specific payment infrastructure.

SaaS Companies collecting recurring payments use MyZaka to reach customers in Botswana through familiar and trusted payment methods.

Why do businesses use Echo Money for MyZaka?

Echo Money brings MyZaka and 215+ local payment methods into a single platform. With one integration, businesses can

streamline payment operations,
access faster transaction confirmation, improve settlement efficiency, and
scale across markets with built-in compliance and global settlement infrastructure.

Single Integration

Enable MyZaka through a single API and manage collections, payouts, and settlement alongside 215+ local payment methods.

Built-in Compliance

Accept MyZaka with built-in KYC, KYB, transaction monitoring, and compliance controls designed for cross-border payment operations.

Global Settlement

Collect funds through MyZaka and settle in local currencies, major global currencies, or stablecoins through a unified settlement infrastructure.

White-label experience

Offer MyZaka through a fully branded payment experience while Echo Money powers the infrastructure behind the scenes.

FAQs

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Connect to MyZaka through Echo Money and give customers a payment experience they already know and trust.

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